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Mentorship

Questions to ask a business mentor before you start

· 8 min read · By Leo Tan

The best questions to ask a business mentor before you start fall into four buckets: your idea, your first customers, your money, and your mindset. Ask about decisions the mentor actually made, not for vague advice, and you walk away with steps you can act on this week.

A mentor's time is short and their memory of the early, messy stage is worth more than any online course. If you show up with a wishlist like "how do I succeed," you get platitudes. If you show up with sharp, specific questions, you get the real story: what they tried, what broke, and what they would skip if they started again in Singapore today. This guide gives you a question bank you can bring to the meeting, grouped by what you are trying to figure out, plus the questions that waste everyone's time.

Why the questions matter more than the meeting

Most first meetings with a mentor go nowhere because the person asking has not decided what they want out of it. They ask "any advice for me?" and the mentor, having nothing to grab onto, gives a generic pep talk. You have thirty to sixty minutes. Spend it on the two or three decisions in front of you right now, and make the mentor tell you how they handled the same fork.

Good questions do three things. They pull out a specific experience instead of an opinion. They surface the mistakes the mentor would rather forget, which is where the real lessons hide. And they end with a next step you can take before you meet again. If you have not lined up a mentor yet, start with how to find a business mentor in Singapore, then use the bank below once you have the meeting.

The question bank, grouped by goal

Pick the row that matches what you are stuck on. The right-hand column tells you what a strong answer sounds like, so you know when to dig deeper and when the mentor is dodging.

GoalQuestion to askWhat a good answer tells you
IdeaWhat made you sure this was worth building, and how long did that take?Whether they had proof of demand or just a hunch
IdeaIf you were starting this today in Singapore, what would you do differently?The mistakes they would skip, updated for now
First customersWho were your first ten paying customers and how did you actually reach them?A repeatable channel you can copy, not "marketing"
First customersWhat did you say to get someone to pay the very first time?The real pitch, before the polished website
MoneyHow did you cover your own costs in the first year?Whether the model survived without savings or a loan
MoneyHow did you decide what to charge, and did you regret it?A pricing method you can reason about, not a guess
MindsetWhat nearly made you quit, and why did you stay?The failure mode you should prepare for now
MindsetWhat did you believe at the start that turned out to be wrong?A blind spot you probably share today

Questions about your idea

Before you build anything, you want to know whether your idea has a paying customer behind it or whether it only sounds good in your head. Ask the mentor how they knew their idea was real. Push past the origin story to the moment they had evidence: a customer who paid, a waitlist, a repeat order. The useful follow-up is "what would you check first if you had my idea?" That question forces them to apply their experience to your specific case instead of talking about their own.

Also ask what they got wrong about the market at the start. Almost every founder overestimates how much people want the thing and underestimates how hard it is to get attention. If your mentor pretends they saw it all coming, be careful. The honest ones will tell you the parts they misjudged. Government-backed programmes exist partly because this stage is hard: Startup SG and university arms like NUS Enterprise run mentoring and validation support for early founders here, so ask whether your mentor has used any of them and what they thought.

Questions about your first customers

The gap between "I have an idea" and "someone paid me" is where most businesses die, so this is the section to spend the most time on. Ask exactly how the mentor got their first ten customers. You want names of channels and the words they used, not the concept of marketing. "I posted in three parent WhatsApp groups and offered a free trial lesson" is worth more than an hour of theory.

Then ask what they would ignore. Founders waste months on logos, company registration, and a perfect website before they have a single buyer. A good mentor will tell you which of those can wait. When you do reach the point of registering, Singapore makes it fast through GoBusiness, so it should not be the thing that stalls you now. The order matters: find someone willing to pay first, formalise second.

Questions about money and pricing

Money questions feel awkward, which is exactly why you should ask them. Find out how the mentor kept themselves fed in the first year. Did they run the business on the side while working, live off savings, or take a grant? Their answer tells you what runway you realistically need before this replaces an income. If you are a student or an NSF, part-time and low-cost models will fit you better than anything that needs upfront capital.

Pricing is the other question people avoid. Ask how they landed on their first price and whether they charged too little. Almost everyone underprices at the start because they are afraid to lose the sale. A mentor who has felt that regret can save you a year of undercharging. For the bigger picture on funding, grants, and support schemes for local businesses, Enterprise Singapore is the official source, and it is fair to ask your mentor which schemes were actually worth the paperwork.

Questions about mindset and staying in the game

The technical parts of a business can be learned. Whether you keep going after the third quiet month is a different question, and it decides more outcomes than skill does. Ask your mentor what nearly made them quit and what kept them in. You are not looking for motivation. You are trying to spot the failure mode early so it does not surprise you.

Ask what belief they held at the start that turned out to be wrong. This is the single most useful question in the whole bank, because it hands you a blind spot you probably share right now. And ask how they handled being wrong in public, because you will be. These are the same themes worth raising with any mentor, business or not, and the mechanics of running that first conversation well are covered in what to ask a mentor in your first meeting.

What not to ask a business mentor

Some questions make you look unprepared and burn the goodwill you need. Do not ask anything you could answer with a five-minute search, like "how do I register a company" or "what is a UEN." Look those up first so the meeting is spent on things only a human with scars can answer.

Do not ask the mentor to evaluate your whole business plan cold, or to "be honest, is this a good idea?" It puts them on the spot and the answer is usually a polite yes that helps no one. Bring one narrow decision instead. Do not ask for money, an introduction, or a favour in the first meeting. And do not ask "how do I become successful" or "what is the secret," because there is no single answer and the question signals you want a shortcut rather than a lesson. Trade the big vague questions for small concrete ones and every mentor will give you more.

How to run the conversation

Send two or three of your best questions ahead of time so the mentor can think. In the meeting, ask one question, then stay quiet and let them talk. Take notes, and when they mention a decision, ask "why?" once more to get under the surface. Close by repeating the one thing you will do before you speak again, so the relationship builds on action rather than chat. That single habit turns a one-off coffee into a mentor who keeps investing in you.

Frequently asked questions

How many questions should I bring to a mentor meeting?

Bring five or six, but expect to properly cover only two or three. A good answer opens up follow-ups, and a rushed sprint through ten questions gives you shallow replies. Rank them so your most pressing decision gets asked first, while the mentor is fresh and you still have time.

Should I ask a business mentor about my exact idea or keep it secret?

Share it. Ideas are common and execution is rare, so the risk of a mentor stealing your plan is close to zero, while the value of their honest reaction is high. Being specific about what you are building is the only way they can give you advice you can use instead of generic encouragement.

What if the mentor gives advice I disagree with?

Thank them, note it, and decide later. A mentor shares what worked for them in their context, which may not match yours, so treat their answers as data rather than orders. The point of asking many mentors is to see patterns. When three people who built real businesses say the same thing, pay close attention.

Coming to a mentor with the right questions is a skill you can practise, and it is easier with people who have built things before. FINternship is a free six-week mentor-led programme in Singapore for people aged 18 to 28, and learning to ask better questions is part of what it drills. Start with the masterclass, then apply when you are ready to build something real.

LT

About the author

Leo Tan

Founder of FINternship and an NUS Engineering graduate who has mentored over 1,000 young adults across Singapore on careers, business, and money. He writes from what actually works in the first few years of work, not theory.

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